Privacy Policy

1. Introduction

EasyInvoicing Ltd ("we," "us," "our") respects your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our invoicing platform.

2. Information We Collect

Information You Provide:

• Account registration details (name, email, phone number, business name, address).
• Business identification numbers (Tax ID, Business Registration Number).
• Banking and payment information (account numbers, payment history).
• Client information (names, email addresses, phone numbers, addresses).
• Employee information (if using payroll features).
• Invoice and transaction data.
• Expense records and receipts.
• Communications with our support team.

Information We Collect Automatically:

• Device information (IP address, browser type, operating system).
• Usage data (pages visited, features used, time spent).
• Location data (if you enable location services).
• Cookies and similar tracking technologies.

Information from Third Parties:

• Bank account data (when you connect your bank).
• Payment gateway transaction details.
• Identity verification services.
• Credit reporting agencies (for payment services).

3. How We Use Your Information

We use your information to:

• Provide and maintain invoicing services.
• Process payments and track transactions.
• Generate invoices, receipts, and financial reports.
• Send invoice reminders to your clients.
• Verify your identity and prevent fraud.
• Provide customer support.
• Improve our platform and develop new features.
• Send service updates and important notifications.
• Comply with legal and regulatory requirements.
• Analyze platform usage and performance.

Marketing Communications:

• We may send you promotional emails about new features (you can opt out anytime).
• We do not sell your personal information to third parties.

4. How We Share Your Information

With Your Clients:

• When you send invoices, your business information is shared with recipients.

With Service Providers:

• Payment processors (Paystack, Flutterwave, etc.).
• Cloud hosting providers.
• Email service providers.
• Analytics services.
• Customer support tools.

With Financial Institutions:

• Banks for payment processing and account verification.

For Legal Compliance:

• Law enforcement when required by Nigerian law.
• Tax authorities as required by regulation.
• In response to valid court orders or subpoenas.
• To protect our rights and prevent fraud.

Business Transfers:

• In the event of merger, acquisition, or sale, your data may be transferred (you will be notified).

We do not:

• Sell your personal data to advertisers or marketers.
• Share your data for third-party marketing without consent.

5. Data Security

Our Security Measures:

• Bank-level encryption (TLS/SSL) for data transmission.
• Encrypted storage of sensitive information.
• Regular security audits and penetration testing.
• Access controls and authentication requirements.
• PCI-DSS compliance for payment card data.
• Regular employee security training.

Your Responsibilities:

• Keep your password secure and confidential.
• Enable two-factor authentication if available.
• Use strong, unique passwords.
• Log out of shared devices.
• Report suspicious activity immediately.

Data Breach Notification:

• We will notify you within 72 hours of discovering any data breach affecting your information.

6. Data Retention

• Active Accounts: Data retained while your account is active.
• Closed Accounts: Data deleted within 60 days unless legal retention required.
• Legal Requirements: Financial records retained for 7 years per Nigerian tax law.
• Backup Systems: Data may persist in backup systems for up to 90 days after deletion.

7. Your Privacy Rights

You have the right to:

• Access: Request copies of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data (subject to legal requirements).
• Portability: Export your data in machine-readable format.
• Objection: Opt out of marketing communications.
• Withdrawal: Withdraw consent for data processing (may limit service availability).

To Exercise Your Rights:

• Log into your account settings, or
• Email: privacy@easyinvoicing.ng

We will respond within 30 days.

8. Cookies and Tracking

We Use Cookies For:

• Authentication and security.
• Remembering your preferences.
• Analytics and performance monitoring.
• Understanding user behavior.

Cookie Types:

• Essential cookies (required for service).
• Analytics cookies (Google Analytics).
• Preference cookies (settings and language).

Managing Cookies:

• Adjust browser settings to block or delete cookies.
• Note: Disabling essential cookies may impair functionality.

9. Children's Privacy

EasyInvoicing is not intended for users under 18. We do not knowingly collect information from children. If we discover such data, we will delete it immediately.

10. International Data Transfers

Your data may be processed in Nigeria and other countries where our service providers operate. We ensure adequate safeguards are in place for international transfers.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing information.

12. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email or platform notification 30 days before taking effect.